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Shipping & Return Policy

Sales, Returns & Exchange!
We Care!

At Classy5…
We value your satisfaction with our exquisite jewellery pieces.
To ensure a transparent and hassle-free experience, we have crafted our return policy with your needs in mind.

All Purchases are Shipped through Royal Mail tracked Shipping.

Return Eligibility:
- We accept returns within 30 days from the date of purchase.
- The item must be in its original condition, unworn, and with all accompanying documents and packaging.

Return Process:
- To initiate a return, please contact us Email- yoursclassy5@gmail.com
-Provide your order number, reason for return, and any relevant details.
- Our team will guide you through the return process, including the shipping instructions.

Refund:
- Upon receiving the returned item and verifying its condition, we will process a refund to your original payment method.
- Please allow 7 business days for the refund to reflect in your account.

Exchange:
- Unfortunately, Earrings (for hygiene reasons) are not exchanged.
-Products purchased in Sale cannot be exchanged.
- Exchanges are subject to product availability.

Non-Returnable Items:
- Unfortunately Earrings (for hygiene reasons) are non-returnable.
-Products purchased in Sale cannot be returned.

Shipping Costs:
- Customers are liable for return shipping costs, except in cases of incorrect items.

Defective or Incorrect Items:
- In the rare event of receiving a defective or incorrect item, please contact us immediately for assistance- mailto:yourclassy5@gmail.com

Contact Information:
- For any queries regarding returns or exchanges, feel free to reach out to us at Email- websales@classy5.co.in

Thank you for choosing Classy5.
We strive to provide you with a delightful shopping experience

Have questions? We have answers.

Shipping & Return Policy