Privacy Policy

INTRODUCTION

At Classy5, we deeply value the trust you've bestowed upon us. As part of our commitment to our relationship, we prioritize and respect your privacy. Our Privacy Policy outlines how we collect, use, and safeguard the information you share with us.

We adhere to the General Data Protection Regulations (GDPR), where we are identified as the "Controller" of the information you provide while using our services. Your personal data is processed in accordance with GDPR requirements and other applicable national data protection laws.

Owned and operated by Classy5 UK, Ltd., our website, www.shopatclassy5.com, prioritizes your privacy. By visiting our site, you consent to the privacy policies outlined herein. We encourage you to review our Privacy Policy periodically to stay informed about our practices.

DEFINITIONS

  • "Personal Data/Information" refers to information that identifies individuals who engage with our services.
  • "Data Subject" refers to the end-user whose personal data is collected and processed.
  • "Processing" encompasses any action performed on the gathered personal data.
  • "Controller" denotes any individual or organization deciding how or why personal data is processed.
  • "Processor" represents any individual or organization processing personal data on behalf of the Controller.
  • "Consent" signifies freely given, specific, informed, and unambiguous agreement to process personal data.

COLLECTION OF INFORMATION

We collect, store, use, and transfer various kinds of personal information provided by you through different channels and automated means. This includes data captured when you visit our website, update your profile, make a purchase, interact with our emails, participate in contests, or contact customer support. Additionally, we may receive personal data from third parties and public sources.

Information Provided by You:

  • Identity Data
  • Contact Data
  • Demographic Information
  • Login Credentials
  • Financial Details
  • Profile Data
  • Content
  • Contacts
  • Career Prospects

Information Collected Automatically:

  • User Behaviour Data
  • Device Data
  • Marketing and Communication Data

Information Collected Through Cookies, Web Logs, and Other Tracking Technologies:

  • Web Logs
  • Device Fingerprinting and Pixels
  • Cookies

Information From Other Services:

We may gather information about you from third-party sources such as social networks, public databases, partners, affiliates, and data brokers.

CONSEQUENCES OF FAILURE TO PROVIDE PERSONAL DATA

Failure to provide requested personal data may result in our inability to fulfil contracts or orders with you. In such cases, we will notify you accordingly.

LEGAL BASES AND PURPOSE FOR USE OF INFORMATION OBTAINED

We rely on legal bases such as contract performance, legitimate business interests, legal compliance, and consent to process personal information. Our purposes for using this information include transactional services, customer support, data analytics, and marketing communications.

SHARING OF INFORMATION COLLECTED

Personal information is shared with third-party service providers, within the Classy5 group, and under specific circumstances outlined in our Privacy Policy.

DATA TRANSFER OUTSIDE EU AND EUROPEAN ECONOMIC AREA

We may transfer, process, and store personal data in countries outside the EEA. However, we ensure necessary safeguards are in place to protect your data in compliance with applicable laws.

We appreciate your trust and are committed to safeguarding your privacy at Classy5.


Revised Privacy Policy:

DATA RETENTION PERIOD

At Classy5, we retain your information for the duration of your account's active status or in accordance with applicable statute of limitations periods. The duration of data retention varies based on the purpose for which the data is processed.

During the manufacturing and delivery of your products, Classy5 stores your personal data. Additionally, we retain data for the period specified in our return policy for potential returns and/or product warranties.

If additional data is required for identity verification, we will request it and store it until the legal obligation to retain such data no longer applies.

The processing duration for the collection of personal data for specific campaigns, sweepstakes, and other promotional activities will be determined and communicated to participants.

YOUR RIGHTS AS A DATA SUBJECT

As a data subject, you have rights under GDPR and other relevant data protection laws concerning your personal data. You can exercise these rights as follows:

  • Right to access your personal data: You can access, update, review, or delete your personal data through your Classy5 account or by contacting us.
  • Right to rectification: You have the right to correct inaccurate or incomplete personal data.
  • Right to erasure (“the right to be forgotten”): You can request the deletion or removal of personal data if it is no longer necessary.
  • Right to restrict/object processing: You have the right to object to processing on legitimate grounds.
  • Right to data portability: You can receive selected personal data in a commonly used and structured format or consent to its transmission to another entity.
  • Right to lodge a complaint: If unsatisfied, you can file a complaint with a supervisory authority.
  • Right to withdraw consent: You have the right to withdraw consent for data processing at any time.

To exercise these rights, contact Classy5 using the details provided in the “Contact Information” section. We will respond to your request within 30 days. To unsubscribe from promotional emails, use the “Unsubscribe” link or contact customer support.

We may require additional information to confirm your identity before granting access to your information. Depending on applicable law, we may charge a reasonable fee for compliance with unfounded or excessive requests.

Please note that we retain and use information as necessary for lawful purposes even after a data subject request, such as fulfilling legal obligations and enforcing agreements.

DATA SECURITY

To protect your personal data against loss, unauthorized access, and modification, Classy5 employs administrative, physical, and electronic security measures. These include internal ethical rules for data processing and employee training on data protection principles. Access to personal data is limited to authorized personnel who process it based on our instructions and are bound by confidentiality obligations.

While we employ commercially acceptable means to safeguard personal data, no method of transmission over the Internet or electronic storage is entirely secure. We cannot guarantee absolute protection against all threats.

CHILDREN'S PRIVACY

Our website is not intended for children under 13, and we do not knowingly collect personal information from them. If we discover such information has been collected, we will promptly delete it.

SMS AND WHATSAPP POLICY

By providing your mobile number and opting in, you consent to receive marketing messages via SMS or WhatsApp from Classy5. You can withdraw consent at any time by clicking the unsubscribe link or contacting customer service.

Neither Classy5 nor carriers are responsible for delayed or undelivered messages. We never request sensitive information via SMS or WhatsApp.

COOKIE POLICY

Our website uses cookies and similar tracking technologies to improve user experience and analyse service usage. Cookies are small text files stored on your device, enabling us to recognize and track user activities. We use essential, marketing, personalization, and analytics cookies.

You can manage your cookie preferences using our Consent Manager tool. Withdrawing consent may impact website functionality. You can also adjust browser settings to restrict cookies.

Please note that we do not store sensitive personal information in cookies. Third-party cookies may be stored on your device for specific services.

Links to Non-Classy5 Sites and Services

Our website may contain links to non-Classy5 sites and services, each with its own privacy policy. We recommend reviewing these policies, as we are not responsible for their practices.

THIRD-PARTY FEATURES

We may provide links to third-party sites or services, allowing access to and use of collected information. Third-party features include brand pages, liking and sharing options. User interactions with third-party features are subject to their respective privacy policies.

GOOGLE ANALYTICS, GOOGLE ADS AND CONVERSION TRACKING

Our website uses Google Analytics and Google Ads for web analysis and online advertising. Google may collect and process data to evaluate website activity and personalize ads. You can control Google Ads settings to manage ad personalization.

CUSTOMER MATCH, CUSTOM AUDIENCES AND LOOKALIKE AUDIENCES

We may share email addresses or mobile numbers with third parties for advertising purposes, creating custom or lookalike audiences. You can control ad preferences on platforms like Google and Facebook.

INTEREST-BASED ADVERTISING

We and third parties collect data for interest-based advertising, showing personalized ads based on online activities. You can opt out of receiving personalized ads through provided links or contacting us.

EMAIL ADVERTISING WITH NEWSLETTER REGISTRATION

By subscribing to our newsletter, you consent to receive email marketing. You can unsubscribe at any time using the designated link in the newsletter.

UPDATING THE PRIVACY POLICY

We periodically update our privacy policy, with changes posted on the website. Significant updates are communicated to visitors and buyers. If you disagree with updates, please contact us to discontinue using our services.